NOVA AGENT Privacy Policy
14 September 2026
Introduction
Welcome to NOVA AGENT.
NOVA AGENT is an AI assistant platform that brings AI conversations, multiple AI models, file analysis, web research, memory, and automation features together in one place. The service may process information that you provide when you create an account, communicate with the assistant, upload files, use web research, or use other available features.
This NOVA AGENT Privacy Policy explains what information may be collected when you use our website and services, how that information may be used, and the choices you may have regarding your information.
We want this policy to be easy to understand. If you have questions about how your information is handled, you can contact us at support@novaagent.site
Information We Collect
The information collected by NOVA AGENT can depend on how you use the service and which features you choose to use.
Account Information
When you open or use an account you may provide us with information we need to provide account access and related services. This could be your name, email address, authentication data or other information you provide us.
Conversations and Messages
When you communicate with NOVA AGENT, your messages and conversation history may be processed and stored so that the service can provide responses, maintain conversations, and support features that depend on previous messages.
The information you enter into a conversation may contain personal information. Please avoid providing sensitive information unless it is necessary for the task you are asking NOVA AGENT to perform.
Files and Other Content
NOVA AGENT provides file analysis features that allow users to upload documents and other supported files and ask questions about their contents.
When you upload a file, the file and its contents may be processed to provide the feature you requested. You are responsible for making sure that you have the appropriate rights to upload and process the files you provide.
Technical Information
When you access a website or online service, certain technical information may be available to the service or its hosting and security systems. Depending on the way NOVA AGENT is accessed, this may include information such as your IP address, browser type, device information, operating system, basic usage information, and technical logs.
This information may be used to operate the service, investigate problems, maintain security, and understand technical issues.
Cookies and Similar Technologies
NOVA AGENT may use cookies or similar technologies where they are needed for website functionality, account access, security, preferences, or other service-related purposes.As the website and application evolve, the precise cookies and technologies utilised may also change. Where required, applicable choices or controls may be provided through your browser or the relevant website functionality.
How We Use Your Information
Information can be utilised for things like:
• Providing and operating NOVA AGENT
• Creating and managing user accounts
• Processing questions, prompts, and other requests
• Maintaining conversation history where the service provides that feature
• Processing uploaded files when you use file related features
• Providing web research and other requested tools
• Supporting automation features when you choose to use them
• Remembering information where memory features are enabled or used
• Troubleshooting technical problems• Understanding service performance and improving the user experience
• Communicating with you when communication is necessary for your account or the service
We use information for purposes connected with providing and maintaining NOVA AGENT rather than collecting information simply for the sake of collecting it.
AI Services and Third Party Providers
NOVA AGENT may use third party AI model providers or other API services to process requests and provide AI features.
When you submit a prompt, conversation, file, or other information to a feature that relies on an external AI service, relevant information may need to be sent to that service so the requested function can operate.
The specific AI services available through NOVA AGENT may change over time. NOVA AGENT does not claim that every AI provider follows the same privacy practices. Users should therefore avoid submitting highly sensitive or confidential information unless they understand and are comfortable with how the relevant service may process that information.
Where appropriate, information sent to an external provider is limited to what is reasonably needed to provide the requested feature.
Because third party providers may have their own privacy policies and data handling practices, users should also review the applicable privacy information for services used through NOVA AGENT when relevant.
Chat History and User Content
NOVA AGENT may store conversation information and associate it with your account so that you can continue conversations and access features that depend on previous interactions.
Your messages, prompts, generated responses, uploaded content, and other information you provide may therefore become part of your user content or account data.
You should use reasonable care when deciding what information to include in conversations. Do not submit passwords, financial account credentials, private security information, or other highly sensitive information unless it is genuinely necessary.
The availability and handling of particular types of user content may depend on the feature you are using and how the NOVA AGENT service is configured at the time.
Upload File
NOVA AGENT allows users to upload files to take advantage of supported file analysis and question answering capabilities.Uploaded files may be transferred, stored, read or processed as necessary to provide you with the feature you requested.You may upload only files that you are permitted to use, distribute. Before you upload a file to an AI service, consider whether the file contains personal, confidential or business sensitive information.
Some technologies may be provided by third party services used by the web site or application.You can control cookies by
Cookies and Similar Technologies
Cookies are small pieces of information that websites can store in your browser.
NOVA AGENT may use cookies or similar technologies for purposes such as keeping users signed in, remembering preferences, supporting security, understanding website usage, or providing necessary website functionality.
Some technologies may be provided by third party services used by the Website or App.You can control cookies through your browser settings. If you disable some of the cookies some of the functionality of the website may not work or may not work properly.
Data Security
NOVA AGENT takes reasonable steps to protect information handled through the service against unauthorized access, misuse, loss, or alteration.
Security measures may include access controls, authentication protections, secure connections, server protections, and other technical or organizational measures appropriate to the service.
However, no website, application, online service or method of transmitting information over the internet can be guarantyd to be 100 percent secure. Therefore, we cannot guarantee that information will always be completely secured against all possible security risks.
Data Retention
How long information is kept for will depend on the nature of the information, why it is needed and how the relevant feature is used.For example, account information may need to be retained while an account is active. Conversation history and uploaded content may be retained for as long as they are needed to provide the relevant features or for legitimate operational purposes.
Some information may also need to be retained for security, fraud prevention, dispute resolution, legal obligations, or other legitimate purposes.
NOVA AGENT does not state a single fixed retention period for all information because different types of information may require different handling.
Third Party Services
NOVA AGENT may rely on third party services to operate parts of the platform. Depending on the features available at a particular time, these services may support areas such as hosting, authentication, AI processing, storage, security, analytics, payments, communications, or other technical functions.
Third party services may receive information that is necessary for the function they provide.
Each third party service may have its own terms and privacy practices. Where relevant, users should review the privacy information provided by those services.
NOVA AGENT does not claim that all third party services follow identical privacy practices.
Your Privacy Rights
Depending on your location and the laws that apply to you, you may have rights concerning your personal information.
These rights may include the right to access, correct or delete your personal information, or the right to object to or request other forms of access or control over your personal information, depending on your location.
Not always is it possible to meet every request. For example, information may need to be retained for security, legal, operational or other legitimate reasons.If you have any concerns regarding your personal information or wish to make a privacy-related choice, please contact us at support@novaagent.site.
Children’s Privacy
NOVA AGENT is an AI assistant service intended for general users and is not specifically designed as a service for children.
We do not knowingly seek to collect personal information from children where collection is not permitted by applicable law.
If you believe that a child has provided personal information to NOVA AGENT in a situation where it should not have been collected, please contact us at support@novaagent.site so the matter can be reviewed.
Any age requirements that apply to use of the service will be communicated through the applicable terms or account process.
International Data Processing
NOVA AGENT and the third party services it relies on may operate using systems, infrastructure, or providers located in countries other than the country where you live.
As a result, information may be processed or stored outside your country.
Privacy and data protection laws can differ between countries. Where applicable, information may be handled in accordance with the requirements that apply to the relevant service and processing activity.
Changes to This Privacy Policy
NOVA AGENT may update this Privacy Policy when the service, features, technology, or legal requirements change.
When we make changes, we may update the Effective Date shown at the beginning of this page.
You should review this page from time to time so that you remain aware of how NOVA AGENT handles information.
If a change is significant, additional notice may be provided where appropriate.
Contact Us
For any questions about this Privacy Policy, your personal information or the way NOVA AGENT handles data, please contact us:
Email: support@novaagent.site
We will review privacy related questions and requests and respond as appropriate.